Recruitment for the posts of Customer Service Representatives is done from the leading company TRIPLE .
If you have any degree qualification, you are eligible for these jobs. A work from home job is optional.
Both male and female candidates can apply for these posts. 👇👇👇
🔥 Company Name : TRIPLE
🔥 Posts being filled: Customer Service Representatives
🔥 Total No. of Posts: No. of Posts Not Specified
🔥 Eligibility : Any degree should be eligible
🔥 Experience: No experience is required to apply for these posts. Experienced candidates can also apply for these posts.
🔥 Minimum Age : Must be at least 18 years old.
🔥 Salary : 29,150/-
🔥 Last Date : 15-06-2024
🔥 Fee: There is no fee to apply for these posts.
🔥 Job location : Work from home
🔥 Selection Process: Candidates who have applied will be shortlisted and selected after online interview and document verification.
🔥 Application Procedure: Candidates who want to apply for these jobs should enter their details and apply using the link given below.
🔥 Job Responsibilities:
- Customer Interaction: Communicate with customers via phone, email and chat, always demonstrating empathy, active listening and professionalism.
- Problem Solving: Identify customer concerns and find effective solutions while adhering to company policies and guidelines, targeting first contact resolution whenever possible.
- Product Knowledge: Must have an in-depth understanding of products or services to answer customer questions and accurately provide the right recommendations.
- Documentation : Accurately record customer interactions, transactions and issues in the CRM system, ensuring a comprehensive record of customer interactions.
- Problem-Solving : Analyze complex situations, think critically and take proactive steps to solve problems, collaborating with other departments when necessary.
- Compliance: Must be able to ensure confidentiality and security of customer data, adhering to company policies, industry regulations and ethical standards.
- Continuous Development : Participate in ongoing training and development programs to improve your skills and knowledge, contributing to improving customer service processes.
- Feedback Handling: Collect customer feedback and report recurring issues or suggestions to appropriate teams for process improvement.
- Team Collaboration : Collaborate with fellow team members to share insights, knowledge and best practices by fostering a supportive work environment.
