Genpact Mega Walk-In Drive for Freshers | Customer Service Voice Roles | 12th Nov 2024 | Hyderabad - William naik

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Genpact Mega Walk-In Drive for Freshers | Customer Service Voice Roles | 12th Nov 2024 | Hyderabad

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Job Opportunity: Genpact Walk-In Drive for Freshers – Customer Service Voice Roles

Company: Genpact
Location: Hyderabad (On-site)
Industry: BPO / Call Centre
Role: Customer Service – Voice (Hindi & English)
Experience Level: Freshers eligible

Key Responsibilities:

  • Respond to customer queries and concerns.
  • Assist in data collection to aid account recovery for end users.
  • Ensure thorough understanding of client processes and policies.
  • Reproduce and escalate customer issues when necessary.
  • Provide outstanding customer service.

Qualifications:

  • Education: Graduate (any discipline except law)
  • Skills: Fluent in Hindi and English, strong analytical and customer-centric approach, flexibility to work weekends.

Walk-In Interview Details:

  • Date: November 12, 2024
  • Time: 11:30 AM – 1:00 PM
  • Venue: Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079

Documents to Bring:

  1. Three copies of your updated resume
  2. Three passport-size photographs
  3. Original Aadhar card with two photocopies

About Genpact: Genpact is a leading global professional services firm known for its inclusive work culture and commitment to employee development. Learn more at genpact.com.

Important: Genpact does not charge any fees or require applicants to purchase equipment as part of the hiring process. Please beware of recruitment scams.